Terms of Use

Last updated · 19 July 2026

1. Who we are and what these terms cover

The FitFormBuddy app and this website are operated by Activity Score Limited ("we", "us"), a company registered in the United Kingdom. By creating an account or using the app or website you agree to these terms. If you don't agree, please don't use the service. Contact: info@activityscore.co.uk.

2. Not medical advice — train safely

• FitFormBuddy provides automated, general fitness guidance. It is not medical advice, physiotherapy or a substitute for a qualified professional.
• Consult a doctor before starting any exercise programme, especially if you are pregnant, have an injury or a medical condition, or are new to training.
• Exercise carries inherent risk. You are responsible for training within your limits, using safe equipment, and keeping a clear, hazard-free space around you. Stop immediately if you feel pain, dizziness or discomfort.

3. Automated coaching

Rep counts, form cues and weight suggestions are generated automatically from on-device motion analysis and your logged training. They can be wrong — camera angle, clothing, lighting and many other factors affect accuracy. Use your own judgement; the cues are guidance, not instruction you must follow.

4. Your account

You must be 16 or older to use FitFormBuddy. Keep your sign-in credentials secure — you are responsible for activity on your account. We may suspend or close accounts that break these terms or abuse the service.

5. Groups and leaderboards

• You can create or join small training groups and compete on weekly leaderboards. If you join a group, other members see your display name and weekly activity, as described in our Privacy Policy. Joining is optional and you can leave at any time.
• Groups are invite-only. Anyone you give your group's invite code to can join, so share it only with people you want in the group.
• Keep it friendly: no offensive group names or display names, and no using groups to harass, bully or spam other members. We may rename or close groups, remove members, or suspend accounts that break this rule.
• Group activity can send you push notifications if you've enabled them — you can turn them off at any time in the app or in your device settings.

6. Subscriptions, trials and billing

• Some features require a paid subscription. Prices are shown in the app before you buy and include VAT where applicable.
• Billing is handled by Apple's App Store or Google Play — subscriptions auto-renew until you cancel in your store account settings, at least 24 hours before the current period ends.
• Free trials convert to a paid subscription unless cancelled before the trial ends.
• As a UK consumer you have a statutory 14-day cooling-off period for digital purchases; refund requests within it — and refunds generally — are handled by Apple or Google under their policies. Your statutory consumer rights are unaffected.
• The free tier and its limits may change over time.

7. Third-party services

Parts of the experience rely on services we don't control — Apple's App Store and Google Play for billing, Apple Health or Health Connect if you connect them, and your TV or streaming device when you cast. Those services have their own terms and policies, and we're not responsible for their availability or how they operate.

8. Acceptable use

Don't misuse the service: no reverse engineering or scraping, no attempting to access other people's data, no using the app in a way that breaks the law, and no reselling access. The app is for your personal, non-commercial use.

9. Intellectual property

The FitFormBuddy app, website, brand, exercise content and coaching system belong to Activity Score Limited or our licensors. We grant you a personal, non-exclusive, non-transferable licence to use the app while you have an account. Your workout data remains yours.

10. Our liability — and yours

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be excluded under UK law. Subject to that, we are not liable for losses arising from training decisions you make against the guidance in section 2, from events outside our reasonable control, or for indirect losses such as lost profits; and our total liability in connection with the service is limited to the amount you paid us in the 12 months before the claim arose.

In turn, you are responsible for losses you cause us that arise directly from your breach of these terms or your unlawful use of the service.

11. Ending the service

You can stop using FitFormBuddy and delete your account at any time. We may withdraw or change features with reasonable notice; if we discontinue a paid service you've already paid for, you'll get a pro-rata refund of the unused period.

12. Changes

If we update these terms we'll change the date above and, for material changes, give you at least 30 days' notice in the app or by email before they take effect. Continuing to use the service after that means you accept the new terms.

13. Governing law and everything else

These terms are governed by the laws of England and Wales, and disputes belong to the courts of England and Wales — though if you live elsewhere in the UK you may also bring proceedings in your home courts, and your local mandatory consumer protections still apply. If any part of these terms is found invalid, the rest continues in force. These terms and the Privacy Policy are the entire agreement between us about the service.